My students went to a tournament two weekends ago and I cannot see the ballots. The tournament directors say that the entries were linked to me and my school, but the tournament does not exist in my "Results" tab or the "Tournaments" tab.
I thought this was just a one-time error, but we are going to a tournament this weekend and it does not show up on the "Tournaments" tab either. The entries have been transfered from Joy of Tournaments to Tabroom and I can see on Tabroom on the tournament website that my students are listed with my school, but it is not located as an "Existing Tournament" on my account. The Tournament director says it is linked to me, but on my end it isn't.
How do I fix this?